The printer
1.Printer won't turn on- if the power light on the printer won't turn on, there are a few possible solutions:
Make sure that the power cord is plugged into an electrical outlet that is working properly.
Make sure that if the printer is plugged into a power strip that the power strip is turned on.
Make sure that no error lights are flashing on the printer. If an error light is flashing, the printer will not work.
2.Printer is beeping- if the printer is beeping, check to see if it is either out of paper or out of ink. If the paper and ink supplies are okay, then there is probably something wrong with the printer and it may need servicing.
3.Printer won't print- if a printer won't print, there are a few possible solutions:
Make sure that the printer has enough paper, ink, and toner.
Make sure that the printer cable is properly attached to the computer.
Run a "test print." Most printers have a built-in diagnostic program that will allow the printer to print a test page without communicating with a computer. The instructions for running a test print can be found in the printer owner's manual.
Make sure that there is no paper jamming the internal gears of the printer.
Make sure that the printer head of the inkjet printer is clean. Most inkjet printers have a utility that will clean the print head.
Make sure that the proper printer driver is installed on your computer. It is important that the printer driver that is installed is the correct driver for the printer that is connected to the computer. Unless you are familiar with printer drivers, consult your computer technician to install them.
If multiple printers are connected to the computer, make sure that you are printing to the correct printer. If you know how, check to see which printer is your computer's default printer.
When using a mac also try the following:
Select print monitor. Make sure that the document has completely spooled to the printer.
Check in the print monitor to ensure that "stop printing" or "stop jobs" has not been selected. If it has, select "start printing" or "start jobs."
4.When printing from a networked computer- when a computer is networked, the administrator may have limited the control you have over what and where you can print. If you have exhausted the above suggestions, you may also want to try the following:
Check to make sure that the printer you are trying to print to is installed on the network . if it is, try reselecting and/or reinstalling it on your computer.
Select and print to a different printer. If you are able to print elsewhere, the printer is experiencing difficulty, not your computer.
Log onto a different computer on the network and try printing from it. If you are able to print now, this indicates a problem with how your computer is communicating with the printer.
5.Paper won't stop coming out of the printer – you can put an immediate stop to the paper by turning off the printer. However, you should also cancel the print jop that is causing the problem. For pcs, open the printer and faxes panel (found in the start menu) and double click the printer you are using. Select and delete the print job that is causing the problem. For macs, choose "show jobs" from the printer menu and select "stop job" to delete the job.
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